Sunday, April 8, 2007

No but Yes or Yes but No

Communicating with Australians is a difficult task. After being here for a year and living, working, studying, and socializing with them, I can honestly say they are an indirect bunch. I explain it this way. If you ask them what they want for dinner, they will tell you they had chicken last night. So they won't answer your question directly. You have to be Sherlock Holmes and deduce what they mean. Sometimes you get it right, and other times not so much. It depends if you care or not.

I figure if the issue at hand is really important then someone can tell me in regular words, if they don't care enough to say, then I don't care either. This lack of interest in what other people aren't saying, leads to people talking behind your back. But if they would rather waste time whining (or in Australia whinging) as opposed to addressing the issue and coming to a resolution, then obviously they have too much time on their hands.

This then leads to questions of work ethic and decision making. Work ethic.... well Australia is the home of the 8 hour day. 8 hours of work, 8 hours of leisure and 8 hours of sleep, which is cool, but does seem to give people a certain amount of entitlement about their work. That is if they are working, some workers don't want to or don't have the skills.

So why is that? What prevents people from pulling their thumb out and keeping their head down? This is what I call the 'No but Yes.' Things that are obvious and inevitable, when originally presented are generally given a no at first. Then with some discussion, it is turned into a yes, which is what it should have been in the first place. This is the biggest time waster, and it's boring.

Those in positions of authority buy into it with providing the whinger an opportunity to voice their concerns, rather than providing clear directives. But being direct is not something they are good at so the cycle continues.

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